Contact options
Booking and reservations
For a new itinerary, check the route, fare conditions and ticket seller before completing your purchase.
Changes, cancellations and refunds
Find the ticket issuer on your confirmation. Use its instructions to check whether a change, cancellation or refund is available for your fare.
Before getting in touch
The directory lists the company's website for China Eastern Airlines. Keep the ticket issuer and flight date nearby.
- Read the carrier’s latest travel notice when a disruption affects your route.
- A ticket number and a booking reference can identify different records; keep both in your private notes.
- Separate the flight that is affected from other flights in the same itinerary.
Reader reviews
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