Contact options
Booking and reservations
For a new itinerary, check the route, fare conditions and ticket seller before completing your purchase.
Changes, cancellations and refunds
Find the ticket issuer on your confirmation. Use its instructions to check whether a change, cancellation or refund is available for your fare.
Before getting in touch
British Airways separates pre-travel questions from feedback after a trip. Use Manage My Booking for an existing itinerary, with your booking reference and surname.
- Find the ticket issuer on the receipt.
- For a delayed bag, keep the baggage report number.
- Ask which fare conditions apply to your ticket.
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Sources
- www.britishairways.com/content/en/us/information/help-and-contacts/contact-us
- www.britishairways.com/