Contact options
Austrian Airlines identifies this as its English-language Internet Helpdesk. A call from outside Austria may incur international charges.
Booking and reservations
For a new itinerary, check the route, fare conditions and ticket seller before completing your purchase.
Changes, cancellations and refunds
Find the ticket issuer on your confirmation. Use its instructions to check whether a change, cancellation or refund is available for your fare.
Before getting in touch
Austrian Airlines lists a telephone for English Internet Helpdesk for online booking, check-in and the app. Keep the ticket issuer and flight date nearby.
- Find the ticket issuer on the receipt.
- For a delayed bag, keep the baggage report number.
- Ask which fare conditions apply to your ticket.
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